Returns & Exchanges

At Happi Planet, we want your home to feel its best, which is why we offer a 30-day return policy for unused items in their original packaging. We are committed to ensuring you are completely satisfied with every sustainable purchase you make.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original eco-friendly packaging, ensuring all labels and protective materials are intact.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing